Terms and Conditions
Welcome to the website of Straits Heritage Tours. By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.
These Terms and Conditions apply to all visitors, users, and others who access or use the website.
Services:
Straits Heritage Tours provides tourism and cultural experiences including, but not limited to, guided city tours, museum excursions, cultural workshops, local cafe hopping tours, park nature trails, historical site visits, bespoke itinerary planning, and group bookings (collectively, "Services").
Use of Website:
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within this website.
Intellectual Property:
All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Straits Heritage Tours or its content suppliers and is protected by Singapore and international copyright laws. The compilation of all content on this site is the exclusive property of Straits Heritage Tours and is protected by Singapore and international copyright laws.
Booking and Payment:
Specific terms regarding booking procedures, payment requirements, cancellation policies, and refund eligibility for the Services offered by Straits Heritage Tours are detailed during the booking process and may be subject to separate terms provided at that time. By booking any Service, you agree to be bound by those specific terms in addition to these general Terms and Conditions.
Disclaimer of Warranties:
This website and the Services are provided on an "as is" and "as available" basis. Straits Heritage Tours makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk. To the full extent permissible by applicable law, Straits Heritage Tours disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability:
Straits Heritage Tours will not be liable for any damages of any kind arising from the use of this website or from the Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Indemnification:
You agree to indemnify, defend, and hold harmless Straits Heritage Tours and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms and Conditions.
Governing Law:
These Terms and Conditions are governed by and construed in accordance with the laws of Singapore.
Dispute Resolution:
Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. Alternatively, disputes may be brought before the courts of Singapore.
Changes to Terms:
Straits Heritage Tours reserves the right to change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this website. Your continued use of the website after any changes are posted constitutes your acceptance of the new Terms and Conditions.
Notices:
All notices and communications required or permitted under these Terms and Conditions shall be in writing and shall be deemed to have been duly given when delivered by hand or sent by registered mail to:
Straits Heritage Tours
1 St. Andrew's Road, #05-01,
Singapore, Singapore, 178957,
Singapore
Severability:
If any provision of these Terms and Conditions is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Entire Agreement:
These Terms and Conditions, together with any specific terms provided during the booking process, constitute the entire agreement between you and Straits Heritage Tours regarding your use of the website and the Services.